Arre Home LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website arre-home.com or interact with our services.
1. Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out our contact form (name, email address, phone number, company name)
- Subscribe to our newsletter or marketing communications
- Request a quote or consultation
- Opt in to receive SMS text messages
- Communicate with us via email, phone, or other channels
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested services
- To send project updates, quotes, and service-related communications
- To send promotional SMS messages (only with your explicit opt-in consent)
- To improve our website, services, and user experience
- To comply with legal obligations and protect our rights
- To analyze website traffic and usage patterns
3. SMS/Text Messaging
If you opt in to receive SMS text messages from Arre Home LLC, the following applies:
- Consent: By checking the SMS opt-in box on our contact form, you expressly consent to receive recurring text messages from Arre Home LLC at the phone number you provided. Consent is NOT a condition of purchase or receiving any services.
- Message Frequency: Message frequency varies based on your interactions and our communications schedule. You may receive service updates, appointment reminders, promotional offers, and other business-related messages.
- Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
- Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message and no further texts will be sent.
- Help: For assistance, reply HELP to any message or contact us at sam@arre-home.com.
- Automated Technology: We may use an automatic telephone dialing system (ATDS) or similar automated technology to deliver SMS messages to the phone number you provided.
- No Sharing for Marketing: We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files placed on your device that help us understand how you interact with our site.
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality such as page navigation and secure access.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data.
- Functional Cookies: Remember your preferences and settings to provide a personalized experience.
You can control cookie preferences through your browser settings. Disabling cookies may affect certain site features.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Trusted third parties who assist in operating our website, conducting our business, or servicing you (e.g., email platforms, hosting providers, SMS delivery services), subject to confidentiality agreements.
- Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Arre Home LLC or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. When your data is no longer needed, we securely delete or anonymize it.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Opt-Out: Opt out of marketing communications at any time.
- Data Portability: Request your data in a structured, commonly used format.
To exercise any of these rights, contact us at sam@arre-home.com.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: